Shipping Policy

At JackSydney.com, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within Australia qualify for free standard delivery.

Shipping Coverage

This policy applies to shipments sent to customers located in Australia.

Delivery Schedule

• Order cutoff time: Orders placed after 3:00 PM AEST will be processed the next business day.
• Handling time: Typically 1–2 business days, Monday through Friday.
• Transit time: Around 2–5 business days, depending on carrier and destination.
• Estimated delivery window: Approximately 3–7 business days in total.

Carrier Partners

We work with reliable carriers such as Australia Post, DHL, and CouriersPlease to ensure safe and timely delivery.

Shipping Costs

• Free Shipping: Available for all orders within Australia, with no minimum purchase required.
• Paid Shipping (if applicable): For remote locations or express options, costs will be calculated at checkout.

Delivery Concerns

If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately.

Order Tracking

Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our [Track Order Page URL].