About Us

Welcome to JackSydney.com

At JackSydney.com, we celebrate the free-spirited, sun-soaked essence of Australian style—where comfort meets confidence and everyday fashion feels effortless. Inspired by boho influences and modern design, our collections are curated for individuals who value authenticity, relaxed elegance, and meaningful self-expression.

We believe style should feel natural. Whether it’s a quiet morning at home, a bold new chapter, or a night to remember, JackSydney.com is here to help you feel confident, seen, and beautifully yourself.

Our Journey

Founded in 2024 in Queensland, JackSydney.com began with a simple vision: to elevate everyday wardrobes with pieces that feel as good as they look. What started as a small passion project has grown into a destination for modern, timeless fashion—built on quality craftsmanship, integrity, and a genuine understanding of our customers.

As we continue to grow, our commitment remains the same: thoughtful design, honest values, and a seamless shopping experience from start to finish.

What Drives Us

• Quality: Every item we sell is carefully crafted to meet high standards.
• Trust: Transparent policies and secure payments ensure peace of mind.
• Customer Care: Your satisfaction is our top priority.
• Innovation: We constantly improve our collections and services to stay ahead of your needs.

Why Choose Us

• Free shipping within Australia
• Hassle‑free returns and refunds
• Safe and encrypted payment options
• Friendly customer support during Monday-Friday: 09:00 - 18:00, Saturday-Sunday: 09:00 - 14:00 (GMT+10:00 AEST)

Our Vision

To redefine everyday fashion by merging modern ease with timeless style—empowering people everywhere to express their individuality with confidence and comfort.

Our Mission

To deliver accessible, premium-quality fashion rooted in authenticity, thoughtful design, and exceptional customer care—helping people look and feel their best, every day.

A Note from Our CEO

"When I created JackSydney.com, it wasn’t just about clothing—it was about confidence. I wanted to build a space where people could feel empowered, stylish, and comfortable in their own skin. Thank you for being part of this journey with us."
— Jack Sydney H., CEO & Founder

Contact Us

Store Name: JackSydney.com
Australian Business Number (ABN): 76582663374
Address: 15-1 Lochview Ct, Tamborine, QLD 4270, Australia
Email: hello@jacksydney.com
Phone: +61 7 2115 0830

Customer Service Hours: Monday-Friday: 09:00 - 18:00, Saturday-Sunday: 09:00 - 14:00 (GMT+10:00 AEST)
Response Time: You can expect a response from our customer service team within 24–48 hours.