Privacy Rights

At JackSydney.com, we respect your privacy. While the Australian Privacy Principles (APPs) under the Privacy Act 1988. Customers have the right to request access to, correction of, or deletion of their personal information.

Your Privacy Rights

• Access & Correction: You may request access to the personal information we hold about you and ask for corrections.
• Deletion: You may request that we delete your personal information, subject to legal obligations.
• Transparency: We only use your information to provide services, process orders, and improve your shopping experience.

How to Submit a Request

To exercise your rights, you can:

• Email us: Send your request to hello@jacksydney.com
• Call us: Contact our support team at +61 7 2115 0830

We may need to verify your identity before processing your request.

Contact Information

Store Name: JackSydney.com
Address: 15-1 Lochview Ct, Tamborine, QLD 4270, Australia
Email: hello@jacksydney.com
Phone: +61 7 2115 0830

Customer Service Hours: Monday-Friday: 09:00 - 18:00, Saturday-Sunday: 09:00 - 14:00 (GMT+10:00 AEST)
Response Time: We aim to reply within 24–48 hours.